Privacy Policy

Last updated: 02.04.2026

Turbo Sports respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Belgian data protection laws.

This Privacy Policy explains how we collect, use, store, share and otherwise process your personal data when you visit our website, sign up for our newsletter or club updates, register for an event or campaign, contact us, or otherwise interact with Turbo Sports.

1. Who we are

Turbo Sports BV

Huidevetterijstraat 25, bus 9

1081 Koekelberg

Belgium

VAT / Enterprise number: BE1017.676.884

Email: hello@turbosports.be

Turbo Sports BV is the controller responsible for the processing of your personal data described in this Privacy Policy.

If you have any questions about this Privacy Policy or about how we process your personal data, you can contact us at hello@turbosports.be.

2. When this Privacy Policy applies

This Privacy Policy applies to the processing of personal data through:

  • our website and related digital touchpoints;

  • newsletter and club signup forms;

  • marketing communications;

  • campaigns, activations, competitions and giveaways;

  • event registrations and attendance;

  • direct communications with Turbo Sports.

3. What personal data we collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

  • identification data, such as your first name and last name;

  • contact data, such as your email address;

  • consent and preference data, such as your subscription choices, opt-in status, signup source, date and time of consent, and unsubscribe status;

  • participation data, such as information you provide when entering a campaign, competition, giveaway, activation or event;

  • correspondence data, including information you provide when contacting us by email or through a form;

  • limited technical and usage data, such as IP address, browser type, device information, referring pages, and interactions with our website or emails.

We aim to collect only the personal data that is relevant and necessary for the purpose concerned.

4. How we collect your personal data

We collect personal data:

  • directly from you, for example when you complete a form, subscribe, contact us, or register for an event or campaign;

  • automatically, through cookies or similar technologies on our website, where legally permitted;

  • through service providers that support our website, forms, email communications, analytics, campaigns, events or operations.

5. Why we use your personal data

We process your personal data for the following purposes:

5.1 To send Turbo Sports emails and updates

Where you have opted in, we use your personal data to send you newsletters, Turbo Sports Club updates, event announcements, launch news, community communications and other Turbo Sports marketing emails.

5.2 To manage campaigns, events and activations

We may process your personal data to register your participation, communicate practical information, manage entries, contact participants or winners, provide access, and organise the relevant event, campaign, giveaway or activation.

5.3 To respond to your questions and communicate with you

We use your contact details and correspondence data to answer your questions, handle requests, and communicate with you.

5.4 To operate and improve our website, communications and services

We may process limited technical and interaction data to maintain website functionality, improve user experience, understand what content and communications perform well, and troubleshoot issues.

5.5 To comply with legal obligations and protect our rights

We may process personal data where necessary to comply with legal or regulatory obligations, maintain records, prevent abuse, protect our systems, or establish, exercise or defend legal claims.

6. Legal bases for processing

Depending on the purpose, we rely on one or more of the following legal bases:

6.1 Consent

We rely on your consent for:

  • sending marketing emails where consent is required;

  • placing non-essential cookies or similar technologies where consent is required;

  • sharing your data with third-party partners for their own marketing, but only where you have given separate, specific consent for that purpose.

You can withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6.2 Legitimate interests

Where appropriate, we may process personal data on the basis of our legitimate interests, for example to:

  • maintain and secure our website and systems;

  • prevent fraud, abuse or misuse;

  • improve our website and communications;

  • keep internal records and evidence of compliance;

  • manage our operations efficiently.

Where we rely on legitimate interests, we will only do so where those interests are not overridden by your rights and freedoms.

6.3 Legal obligation

We may process personal data where necessary to comply with legal, tax, accounting, consumer or regulatory obligations.

6.4 Contract or steps before a contract

Where relevant, we may process your personal data to take steps at your request or to perform a contract with you, for example in relation to an event registration or another specific request.

7. Whether you must provide your data

Providing your personal data is generally voluntary.

However, some information may be necessary if you want us to register you for an event, process a request, administer a campaign, or send you a communication you asked for. If you do not provide the necessary information, we may not be able to do so.

Consent to receive marketing emails is always voluntary and can be withdrawn at any time.

8. Email marketing and Klaviyo

We use Klaviyo as our email marketing provider.

Through Klaviyo, we may store and process subscriber data, consent choices, signup source, timestamps, form responses, email engagement data, and unsubscribe or suppression records for the purposes of communication management, campaign administration, and compliance.

We may also keep records of your consent, such as the form used, the date and time of signup, the source page or form, and your selected preferences, where necessary to demonstrate compliance.

9. Sharing of personal data

We may share your personal data with trusted service providers that help us operate Turbo Sports, such as providers of:

  • email marketing and CRM services;

  • website hosting, development and technology services;

  • analytics and form tools;

  • campaign, event and activation support services;

  • -egal, tax or compliance advice.

We may also share personal data with public authorities, regulators, courts, law enforcement agencies or other third parties where we are legally required to do so or where necessary to protect our rights.

Where service providers act on our behalf, we require them to process personal data only on our instructions and under appropriate confidentiality and security obligations.

We only share personal data with third-party partners for their own marketing where you have separately and specifically consented to that.

10. International transfers

Some of our service providers may process personal data outside the European Economic Area.

Where this happens, we will ensure that appropriate safeguards are in place, such as an adequacy decision, standard contractual clauses approved by the European Commission, or another lawful transfer mechanism under applicable data protection law.

11. How long we keep your personal data

We do not keep personal data longer than necessary for the purposes for which it was collected.

In general:

  • newsletter and marketing data is kept until you unsubscribe, withdraw consent, or we determine that it is no longer appropriate to keep you on our active marketing lists;

  • suppression and unsubscribe data may be kept longer so that we can continue to respect your opt-out request;

  • event, campaign, giveaway and activation data is kept for the duration of the relevant activity and for a reasonable period afterwards for administration, audit or legal follow-up;

  • correspondence may be kept as long as necessary to manage your request and maintain appropriate records;

  • technical and analytics data is kept in line with the settings of the relevant technologies and our operational needs.

When personal data is no longer required, we will delete it or anonymise it, unless continued retention is required or permitted by law.

12. Your rights

Subject to the conditions and limits set out in applicable law, you may have the following rights in relation to your personal data:

  • the right to access your personal data;

  • the right to rectify inaccurate or incomplete personal data;

  • the right to request erasure of your personal data;

  • the right to request restriction of processing;

  • the right to object to processing;

  • the right to object at any time to processing for direct marketing;

  • the right to withdraw consent at any time where processing is based on consent;

  • the right to data portability, where applicable;

  • the right to lodge a complaint with a supervisory authority.

To exercise your rights, you can contact us at hello@turbosports.be.

We may ask for additional information to verify your identity before responding to your request.

If you are in Belgium, you can also lodge a complaint with the Belgian Data Protection Authority.

13. Cookies and similar technologies

Our website may use cookies and similar technologies to:

  • make the website work properly;

  • understand traffic and basic performance;

  • improve functionality and content;

  • measure the effectiveness of our communications and campaigns.

Where required by law, we will ask for your consent before using non-essential cookies or similar technologies.

More information may be provided in a separate Cookie Notice or Cookie Policy.

14. Data security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

These measures may include access controls, authentication measures, restricted access on a need-to-know basis, contractual safeguards with service providers, and other security procedures appropriate to the nature of the data and the risks involved.

15. Third-party websites and services

Our website, emails or campaigns may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, policies or content of those third parties. We recommend that you review their privacy notices before submitting personal data to them.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our processing activities, legal requirements or operational practices.

Any updated version will be posted on our website with a revised “Last updated” date.

17. Contact

For any questions, requests or concerns relating to this Privacy Policy or the processing of your personal data, you can contact:

Turbo Sports BV

Huidevetterijstraat 25, bus 9

1081 Koekelberg

Belgium

VAT / Enterprise number: BE1017.676.884

Email: hello@turbosports.be